- Do I have to have an appointment to come back in and look at glasses?
- What insurance plans do you accept for glasses?
- How long does it take for glasses to come in?
- Do I have to pay the day that I order glasses?
- Can I use my own glasses?
- Do you stock contacts in the office?
- How long does it take for contacts to come in?
- What are your hours?
- Do you fit children with glasses?
- How much do your glasses cost?
- What warranty will I get with my glasses?
- At what age should my child be seen for an eye exam?
Q. Do I have to have an appointment to come back in and look at glasses?
Absolutely not. Once you've seen one of our doctors you can choose from our large selection of designer glasses at your convenience with no appointments required.
Q. What insurance plans do you accept for glasses?
We accept most insurance plans but the most common insurance carriers are: VSP, Eyemed, Spectera, VCP, Davis Vision, Medicare/Medicaid, HIP are all accepted in any of our offices.
Q. How long does it take for glasses to come in?
Our goal is to consistently push the limits in terms of turnaround time for glasses. We currently promise most jobs in 7- 10 business days.
Q. Do I have to pay the day that I order glasses?
We do require any insurance order to be paid in full at the time the order is placed. If the order does not require insurance filing, we require half down at the time the order is placed.
Q. Can I use my own glasses?
Absolutely. We do require a release form signed as there is risk to using an older frame. In order to guarantee proper fit and insertion of the lenses, existing frames will need to be sent to lab for the process.
Q. Do you stock contacts in the office?
Yes. We currently stock most spherical Acuvue Oasys contacts with a wide range of powers for our patients' convenience.
Q. How long does it take for contacts to come in?
Most orders we place for contacts currently have an average turnaround time of 2 business days with a small quantity that take up to 1 week.
Q. What are your hours?
Our optical hours are Monday – Friday, 8 a.m. - 5 p.m. We are open the 1st and 3rd Saturdays of each month in our Carmel office and the 2nd and 4th Saturdays in our West office from 8 a.m.-12 p.m. (noon).
Q. Do you fit children with glasses?
We absolutely do. Each office has a selection of designer kids glasses.
Q. How much do your glasses cost?
Our prices on our glasses range anywhere from $200.00 and up. We carry premium products which means you get premium quality, and we back most of our products with industry leading warranties to show the quality of our work.
Q. What warranty will I get with my glasses?
Every pair of glasses we offer to our patients carries a 2 year warranty. Our lenses can be coated with an anti-reflective coating that provides excellent visual acuity and light transmittance and comes with a 2-year warranty against scratches or manufacturer defects.
Q. At what age should my child be seen for an eye exam?
We suggest having your child seen by one of our doctors no later than before their first day of school. If signs of visual problems arise or if there is a family history of poor vision, you may wish to have them seen before this point.